Knowledgebase

Getting Started

Dont know where to start? Reach out to our sales team

Announcements

To view the announcements, please visit Blogs & News Section

Billing

Have a billing questions? Reach out to our billing team.

Technical

Need technical support? Reach us out to our support team

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Got Questions? We Have The Answers.

Emails

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Getting Started

Do You Support International Customers?

We hosts all international domains on our servers. We accepts foreign clients, please be advised that all correspondence must be conducted in English. The client is responsible for handling the registration process of foreign domain name(s). Then they must must point the nameservers to the web server assigned, or you can use other nameservers and route the domain name to the IP address you are assigned using the DNS records.

We cannot handle the foreign domain registration process for you, due to the fact that we cannot speak all of the potential foreign languages that may be involved. However, we will assist you with any technical information need to accomplish this.

How much bandwidth do I get?

We offer Unlimited Bandwidth.

Having unlimited bandwidth implies that you have no defined restrictions on how much network traffic you can send to or receive from your server each month.

Our Unlimited Bandwidth option is designed for typical website or application usage. For instance, live video streaming is not a typical function of a website or programme. Consult with our VPS specialists if you require live streaming or have any other unusual bandwidth needs, and we can create a solution just for you.

How to Proceed with your Web Hosting?

1. Select suitable hosting package form our website, in case unsure, select lowest plan, you can upgrade later.

2. Sign up for selected plan, You can find "sign up" or "Buy Now" button above each package.

3. You will get an invoice with payment details / methods mentioned on it.

4. Make the payment and send us the image of deposit slip through email (for bank / e-banking and ATM payments) with your domain name or invoice number to us at billing@techinhost.com.

5. We will send you hosting account details in reply mail.

6. The whole process does not take more than 24 hours.

In case of doubt contact us at our sales or billing team.

Hosting Plans

What is a Domain?

A Domain means having your own name (http://www.yourdomain.com) without having to install expensive server hardware and software. With a hosting, you can utilize our server's storage space, however you are still professionally represented via your own personal Internet web address domain name (www.yourdomain.com) and by your own personal e-mail address domain name (you@yourdomain.com). You should check ICANN's "WHOIS" service to make sure that your desired domain name is available.

Are there any contracts to sign or minimum service length requirements?

No. You can stay with TechInHost as long as you are satisfied with the services we are providing.

Do you offer dial-up Internet access?

No, you will need to have a local Internet access in order to maintain your site and use the email service.

Can I transfer an existing domain name to your servers?

Yes, you can transfer any domain from your registrar to TechInHost.

How do I transfer files to my web site?

Files can be transferred using the File Transport Protocol (FTP) service or using the File manager of cPanel. If you need FTP, mail, or other Internet software, visit cnet.shareware.com. cnet.shareware.com is a great source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs. We also provide frontpage extensions which allows you to upload files and manage your website.

Will I have unlimited access to update my pages?

Yes, you have unlimited access to manage your website. You can create and update your website pages and upload files to your website anytime.

Domains Registration

Who Should register your domain name?

Anyone who wants to establish a presence on the Internet or wants to secure the name.

I don't have a Website, can I still register a domain name?

Yes. You can register a domain name at any time and start your online identity.

What are the rules for registering a domain name?

Your domain name must start and end with either a letter or a number. Your domain name may not exceed 63 characters. excluding the .com, .net or .org extension at the end. Hyphens are the only acceptable non-letter/number character to include in your domain name. Characters, such as exclamation signs and underscores, are not permitted. Domain is always in a lower case letters.

Once I have registered a name, where will it be?

Once you have registered a domain name through TechInHost it will reside at your client area billing.techinhost.com

How much time does it take for WHOIS to update?

Once your name is registered with TechInHost, it might take up to 24 hours before your information can be posted on the 'WhoIs' directory.

Are .com, .net and .org my only choices when registering a domain name?

No, TechInHost offers a wide range of TLDs and gTLDs for you to select from. You can check the full list at techinhost.com/domains

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Products and Services

Is your support 24x7?

Yes. We provide fast support 24x7x365.

Does your hosting come with a control panel?

Yes, your all our packagesf comes packed with the world's No#1 control panel, cPanel.

In which country is your hosting based?

Our shared hosting servers are based in US, VPS customers have the option to choose UK or US

Can I upgrade my account if I need to?

Yes you can upgrade at any time. If you are upgrading from Shared Hosting to VPS then a migration will be needed to migrate your site data to it and we will arrange an off-peak time to do this to avoid any downtime during peak hours.

How long does it take to set up a new account?

Accounts will be set up automatically after payment. You will also receive a welcome email from us with instructions on getting started containing all the login details.

Do you offer a money-back guarantee?

Yes, we provide a 30-days money back guarantee on any hosting fees for any reason.

SSL and Security

What is SSL?

When a web browser establishes a connection your website, the SSL enables an encrypted connection so that no data is stolen when its on internet.

How does an SSL work?

Whenever a user visits a secured website, an SSL/TLS Certificate installed on it offers identification information regarding its web server and creates an encrypted connection. Furthermore, all of this process is done within a second.

Do I need SSL?

Yes. If you have a website, the you must have an SSL certificate installed. Earlier, it was okay to have an SSL only for the website which was collecting information from the user. But after Google’s update regarding SSL, its became necessary to serve all the URLs over HTTPS. Even a simple blog will also display a “Not Secure” if the SSL is not installed on the blog site.

What type of encryption does SSL use?

SSL/TLS Certificate uses RSA Asymmetric Encryption and Symmetric Encryption. Where Asymmetric Encryption establish a secure client to server connection and Symmetric Encryption helps in exchanging the information securely over the already established session.

How do I get SSL?

We offer both free and paid SSL certificates. Paid SSL certificates have high insurance and assurance while the free one has none.

Can I get SSL for free?

Yes, we offer free as well as the paid SSL certificate. Paid SSL comes with assurance and insurance while the LetsEncrypt SSL is free has no assurance or insurance.

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